Blog

The age we live in: ignoring customers has a business cost that’s getting bigger by the minute

I listen to NPR all the time and one of my favorite shows is Marketplace Money .  These folks are smart, savvy and easy to understand – it’s a great place to catch up on my financial news and hear what’s up in the consumer market.  This weekend, they ran their normal “Getting Personal” segment… Read more »

Social media, technology, the future of communication and the new normal

I had a conversation with one of my favorite three-year-olds this Saturday. He called me from his parents’ cell phone to ask me if I wanted to Skype with him to talk about my upcoming visit. He wanted to discuss his plans for my stay. Looks like I’m going to be watching a lot of… Read more »

Resolutions, transformations at the start of a new chapter

New Year is a time of reflection. Something new has arrived – a new year – a blank canvas. It’s a time for reflection – for resolutions, a moment to examine possibility, a clean slate of potential. Is it your time to make new choices? People have such a capacity to adapt to change. We… Read more »

Social networking, data privacy and learning to live with risk

I read a disturbing article in the New York Times this weekend regarding the use of social networking to exact justice (or revenge?) on individuals. NPR’s On The Media also picked up the story. Dubbed “human-flesh search engines” or “renrou sousuo yinqing”, these tools of vigilante justice are tacitly overlooked, perhaps even encouraged, by the Chinese… Read more »

The Business Impacts of “At Least I Have a Job” Syndrome

There are some days when I am not sure who has it worse….my friends who lost their jobs or my friends who have them. Don’t misunderstand me; losing your job is never any fun. But in this economy, survivor guilt and fear of job loss is such an overwhelming presence in the workplace that it… Read more »

Opportunity is what happens when you network authentically

Networking is a necessary part of a professional career today. The data tells us that the majority of people searching for new jobs find the best positions through their network connections. It’s also how we learn about new opportunities, expand our world view, and see new possibilities. Networking is also the best way to get… Read more »

Social media, virtual networking and the gender advantages

I spoke with many interesting, smart people last week who are struggling with the whole social media, virtual networking thing. These people are small business owners, consultants, corporate citizens and people in “transition” (the new PC term for professionals currently between jobs). They are men and women, mostly over 40 who are trying to understand… Read more »

New technology and its impact on productivity in the workplace

Feeling overwhelmed by the pace of change these days?  Not surprising.  We’re surrounded by technology that drives our global economy and it is pretty overwhelming as the pace of innovation accelerates.  Add smart phones, netbooks, and iPads which detach us from our desks and keep us permanently connected 24-hours a day, 7-days a week.  Layer… Read more »

Working comfortably from home requires affordability AND a real nice “seat”

When you work outside an office, where you sit can make a huge difference in the quality of your existence. Today, as more people work from home, finding the right office chair for your home office becomes a battle between comfort and affordability. I recently “retired” from my dining room table (to be fair, I… Read more »

Are you re-evaluating for the future or trying to return to the status quo?

What is it about routines that give us such comfort?  We eat the same foods, hang with the same people, wear the same clothes, and keep the same hair style.  We take comfort in the familiar, we use old habits to anchor ourselves and we delude ourselves into thinking this provides us with control.  Jokes… Read more »