Remote coaching and feedback: How do you tell your team how they’re doing?
RNI, the Remote Nation Institute, is holding a series of half-hour webinars to help you help your employees work remotely, efficiently, and happily. As part of these learnings, we offer tips, based on years of remote work experience.
Every day, we’ll give you one concrete action you can take with your team to keep your people focused and on task.
Sophaya’s Tip of the Day
You’ve heard the phrase, “Praise in public; correct in private.” It applies to remote work, too.
If you and your team are used to working together in an office and they choose to work remotely or are thrust into the world of remote work, you’ll all need some time to adjust. Once you’ve established a game plan, how do you encourage team members, help them understand what’s expected, and let them know when they’ve fallen short?
When your team works remotely, coaching and feedback are even more important than in a standard office setting. Without that managerial lifeline, a remote employee can feel stranded. A lack of information can lead to confusion, paranoia, or outright panic. To avoid overwhelming or under supervising remote employees, team leaders need to shift their coaching and feedback to apply to a virtual setting.
In this 30-minute online executive briefing, Sophaya CEO, Mari Anne Snow, will use the Microsoft Teams platform to show you how to deliver feedback and coach remote employees. Snow will provide concrete examples drawn from her work with companies like Amica, Fidelity, Bryant University, Novartis, and more.
In this briefing, Mari Anne will lay out your playbook for:
- Structuring a motivating but realistic digital coaching meeting with a team or employee.
- Delivering positive and negative feedback through digital channels.
- Encouraging accountability and resourcefulness among your remote team.
- Ensuring each employee gets the right message and knows how to achieve future success.
This is the seventh in the series of 10 executive briefings on the mechanics, operational structure, work process, and best practices for leading productive remote work teams.
To learn more about managing a remote workforce, join us for our RNI Remote Work Series: You sent them home to work remotely, NOW WHAT?