Supercharge Your Conference Calls With Virtual Teams

Supercharge Your Conference Calls With Virtual Teams

Supercharge Your Conference Calls provides field-tested professional advice for leading conference calls that produce results and get work done efficiently and effectively. All courses are built in short segments using a "micro-burst" learning technique that provides users with easy quick advice that can put to immediate use. This program includes the course intro, 10 content modules and the course summary. Total estimated time to complete this program: 90 minutes

Lessons

Conference Calls; Lesson #1: Standards of Conduct

Length: 5 minutesAuthor: Mari Anne SnowComplexity: Standard

Creating clear and reasonable standards of acceptable professional behavior for your conference calls, video conferences and even face-to-face meetings; allows you to take a proactive approach and provides a more objective mechanism for holding people accountable…

Conference Calls; Lesson #2: Working Agendas

Length: 5 minutesAuthor: Mari Anne SnowComplexity: Standard

Everyone hates conference calls. There are WAY to many of them, they are a big time suck, they sap the energy you need to get real work done and you are never sure participants are paying attention. Learn how to distinguish yourself as a virtual team professional…

Conference Calls; Lesson #3: The Invite List

Length: 4 minutesAuthor: Mari Anne SnowComplexity: Standard

Lots of conference calls suffer from meeting “bloat” – too many participants attending and adding their voice when they have nothing to do with the work purpose of the call. By tailoring your invite list to include ONLY the people needed to get the work done, you can save time and avoid a lot of frustration.

Conference Calls; Lesson #4: Video Drives Participation

Length: 8 minutesAuthor: Mari Anne SnowComplexity: Standard

Conference calls that lack visual presence suffer from participant disengagement. As a passive attendee, we check our emails, edit documents or just stare out the window while we let someone else do the work. Video requires participants to present themselves and to participate more fully.

Conference Calls; Lesson#5: Conducting Your Conference Call

Length: 10 minutesAuthor: Mari Anne SnowComplexity: Standard

Now that you’ve done a lot of preliminary work to organize your conference call, its time to take the lead and execute. Using the same focus we’ve used for the pre-work set-up, make the best use of your time with your group. Get down to business by keeping things moving, re-directing the group when they get off-track…

Conference Calls; Lesson #6: When Participants Misbehave

Length: 9 minutesAuthor: Mari Anne SnowComplexity: Standard

There is nothing more disruptive or unnerving than unprofessional, disrespectful participant behavior during a conference call or any meeting. This module provides you with concrete steps you can take to take back control and neutralize a person who is acting inappropriately.

Conference Calls; Lesson #8: Closing the Meeting

Length: 5 minutesAuthor: Mari Anne SnowComplexity: Standard

Once business is concluded and objectives met, wrapping up a conference call with precision and clarity around next steps and deliverables helps participants leave the call with full knowledge of their responsibilities. Ending on time (or even a bit early) will make you very popular…

Conference Calls; Lesson #9: Maintaining Good Records

Length: 8 minutesAuthor: Mari Anne SnowComplexity: Standard

Maintaining clear, detailed records of all conference call details is essential for holding colleagues accountable to deadlines and makes it easy for you to stay on top of things when you work with a virtual team. Relying on memory or the good will of others is a back strategy…

Conference Calls; Lesson #10: Group Accountability

Length: 6 minutesAuthor: Mari Anne SnowComplexity: Standard

Conference calls are important, follow-through is even more important as it’s the moment real work gets done. Holding individuals accountable to deadlines and responsibilities is very critical in virtual teams. Taking a proactive approach, setting a high standard…